What should a buyer do when a sample arrives without a label?

Q: What should a buyer do when a sample arrives without a label?

Quick answer: Keep the item separate, retain the accompanying packaging and compare it with the dispatch list. Photograph its visible features and ask for confirmation of the product reference, version and review purpose. Do not assign an approval result to a guessed identity. Once the reference is confirmed, add an identifier without covering the feature being inspected and record the clarification alongside the review. By GleeParty Editorial Team · 2 November 2026 · 20261102-PM Use the same sample reference in correspondence with GleeParty and Yiwu Jingjie Crafts Co., Ltd. Learn about GleeParty and Yiwu Jingjie Crafts Co., Ltd. or send a specification enquiry .

Question

Accepted Answer

Quick answer: Keep the item separate, retain the accompanying packaging and compare it with the dispatch list. Photograph its visible features and ask for confirmation of the product reference, version and review purpose. Do not assign an approval result to a guessed identity. Once the reference is confirmed, add an identifier without covering the feature being inspected and record the clarification alongside the review.

By GleeParty Editorial Team · 2 November 2026 · 20261102-PM

Use the same sample reference in correspondence with GleeParty and Yiwu Jingjie Crafts Co., Ltd. Learn about GleeParty and Yiwu Jingjie Crafts Co., Ltd. or send a specification enquiry.

By GleeParty Editorial Team · 2 November 2026 · 20261102-PM

Use the same sample reference in correspondence with GleeParty and Yiwu Jingjie Crafts Co., Ltd. Learn about GleeParty and Yiwu Jingjie Crafts Co., Ltd. or send a specification enquiry.